Staying Connected As a Community

Travel to Canada - What to Expect

Staying Connected As a Community

As we have watched the COVID-19 pandemic have far reaching affects on Albertans and across the world, we recognize that this is a difficult time for everyone in our Bow Valley communities. We continue to experience changes that have big impacts on members of our community, and we want to support our neighbours in providing resources and information in this time of need.

The town of Banff is known for its variety of shopping & dining options. Photo: Paul Zizka.
Photo by Paul Zizka.

Town of Banff

Support services for residents is available at and by e-mailing help (at) This email service is the preferred contact method. For residents without email or web access, call 403.762.1251.

Local updates and COVID-19 information for the Town of Banff are available at

Sign up for emergency alerts from the Town of Banff – enter your e-mail address under ‘Sign In’.


Town of Canmore

Local updates and COVID-19 information for the Town of Canmore are available here with Frequently Asked Questions. Their call centre is now open and can be reached at 403.678.1551 or by email: askus (at)


Roam Transit

All routes are fare free from March 19th onward.


Babylon by TELUS Health

This free healthcare mobile app allows you to check symptoms, consult with doctors and access your health records. Doctor consultations for AB residents are covered under the AHCIP through an Alternative Relationship Plan.


Government of Alberta

For health-related questions about COVID-19 and updates from Alberta’s Chief Medical Officer, visit


Alberta Health Services

Use the self-assessment tool to help determine whether you should be tested for COVID-19.

Frequently Asked Questions


Public Health Agency of Canada

Access updates, information, and resources provided by the Government of Canada as well as facts and prevention on the COVID-19 virus.


World Health Organization

Resources and guidelines for businesses in preparing and preventing the spread.


Community Facebook Pages

Stone Soup Canmore

Stone Soup Banff

Banff Purpose & Need

Town of Banff

Town of Canmore